NEIROA
NEIROA Support
English/日本語
FAQ
What is NEIROA?
NEIROA is an on-device AI music app for iPhone by MONOFRAME. It generates music on the device. Prompts and generated audio are not sent to an external AI server or to MONOFRAME servers. No account is required. Available on the App Store.
How do I generate music?
Open Create, choose Easy or Detailed, set what you need, then tap Generate. You can keep using the Create screen while a job runs. Do not quit the app, and do not force-quit it, until generation finishes.
How long can a track be?
A track can be up to 120 seconds.
What is included before NEIROA Unlimited?
The first 10 successful generations are free. Failed generations do not count. After that, a one-time purchase of NEIROA Unlimited removes the generation limit. There is no subscription. Prices vary by country and region. In Japan, NEIROA Unlimited is ¥1,980.
How do I restore a purchase?
Use Restore Purchase on the purchase screen. If you bought NEIROA Unlimited with the same Apple Account, App Store restores it. A network connection is required.
Do I need an account?
No. NEIROA does not use an account. Purchase restore uses your Apple Account through the App Store.
Does it work offline?
After the models required for music generation are on the device, generation and playback can run offline. Prompt AI is only for turning everyday language into a music prompt; music generation still works if it is not installed. Downloading models, completing a purchase, and restoring a purchase may require the internet.
Which AI models does NEIROA use?
Music generation uses Stable Audio 3 Small Music on the device. Prompt AI can turn everyday language into a music prompt; that conversion uses Qwen when the Prompt AI model is installed. Music generation still works if Prompt AI is not installed. Models may be added, changed, or withdrawn later.
How do I save or share a track?
Finished tracks are stored in the library on the device. From a track’s menu, share or export a WAV to another app or Files. Keep important tracks off the device as well.
Where is my data stored?
Generated audio, track info, playlists, and playlist images are stored on the device. NEIROA does not automatically send or store this data on its own cloud.
What happens if I change phones or delete the app?
Tracks and playlists on the device are not guaranteed to move to another phone automatically. Deleting the app can delete stored data. Export needed tracks as WAV before you switch devices or delete the app. NEIROA Unlimited can be restored with the same Apple Account.
If generation fails
- Close other heavy apps and check that the iPhone has free storage, then try again.
- If the device is hot, wait until it cools before generating.
- Restart the iPhone and NEIROA, then retry with the same settings or a shorter track.
- Do not force-quit NEIROA while a generation is in progress.
Contact
If this page does not solve it, write to the same address used for MONOFRAME Contact. Include the iPhone model, iOS version, what you tapped, and what appeared on screen.
ten.auditt@gmail.com